TERMS & CONDITIONS

The Website Owner, including subsidiaries and affiliates (“pnpgifttationery.com” or “Pen & Paper Gift-tationery” or "infi world" Or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

To avail the services offered at www.pnpgifttationery.com or by any of its affiliates, you must agree to the following terms and conditions. If you visit, shop or browse at www.pnpgifttationery.com you accept these conditions.

Please read the terms and conditions carefully. While using any current or future services offered by pnpgifttationery.com or any of its affiliates, whether or not included in the pnpgifttationery.com website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to www.pnpgifttationery.com, to fully understand our practices.

Terms and conditions are binding for all purchases

All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.

Electronic Communication

When you visit www.pnpgifttationery.com or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Prices

All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Payment

All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment by cheque/cash/draft, net-banking, credit card, debit card, cash card, mobile payments. EMI facility is also available with us.

Shipping and Handling

We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.

Return of Products by you

We will accept the return of the products, provided such return is for products that are defective, wrongly delivered, wrong product, damaged during transit, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition. However, in case of transit damages, the issue has to be reported within 48 hours, after which we may not be able to accept the complaint.

Easy replacement

Pen & Paper Gift-tationery offers easy replacement for all products sold on pnpgifttationery.com, under certain conditions which are mentioned below.

• Customers will notify us of any damage or defect within 72 hours from the date of receipt of delivery of the products.
• In case of transit damages, the issue has to be reported within 48 hours, after which we may not be able to accept the complaint.
• Once we agree to replace, the defective/damaged product will be replaced with a brand new product at no extra cost.
• In case customer fails to inform Pen & Paper Gift-tationery within the stipulated time frame, Pen & Paper Gift-tationery reserves the right to accept or reject such request at its discretion.
• Pen & Paper Gift-tationery will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is Out of Stock or Discontinued by the manufacturer.
• The replacement guarantee is valid only in cases of manufacturing defects and transport damages.

Return policy is not valid for perishable products such as Cakes, Flowers, Chocolates, etc. If one comes across any issue with these products, they are advised to contact our customer support team within 24 hours. We will try to resolve the complaint in the best possible manner; however, it’s not guaranteed that we’ll be able to provide replacement/refund request.

Damages due to normal wear & tear and negligence on part of the customer or Digital content such as e-books is not returnable at all.

Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

Cancellation of Order by Pen & Paper Gift-tationery

Pen & Paper Gift-tationery reserves the right to refuse or cancel any order placed for a product due to any of the below reasons:

• Technical issues related to pricing information.
• Non-availability of the product(s).
• Payment problem identified by Fraud Detection Department.
• In case customer fails to inform Pen & Paper Gift-tationery within the stipulated time frame, Pen & Paper Gift-tationery reserves the right to accept or reject such request at its discretion.

This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the User shall be informed of the same.

License and Website Access

General: pnpgifttationery.com grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.pnpgifttationery.com.

No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools.

No reproduction: This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written consent of pnpgifttationery.com.

No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information ( including images, text, page layout, or form) of pnpgifttationery.com and its affiliates without the express written consent.

Your Account

Protection of Your Account: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You shall be responsible for all activities that occur under your account or password.

Use by Children: pnpgifttationery.com does sell products for children, but it sells them to adults. If you are under age of 18 years, you may use pnpgifttationery.com only with involvement of a parent or guardian. pnpgifttationery.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Governing Law and Jurisdiction

These terms and conditions will be construed only in accordance with the laws of India. In respect of all matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other conditions on this website, only the competent Courts at Ahmedabad, Gujarat shall have jurisdiction, to the exclusion of all other courts.

Disclaimer of warranties and Limitation of Liability

THIS SITE IS PROVIDED BY pnpgifttationery.com ON AN “AS IS” AND “AS AVAILABLE” BASIS. pnpgifttationery.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, pnpgifttationery.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. pnpgifttationery.com DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAILS SENT FROM pnpgifttationery.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. pnpgifttationery.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.